Privacy Policy

Last updated: 10/15/2026

Phoenix Mark Studio is a brand of DJ Phoenix Productions, LLC (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, retain, and share information associated with visits to phoenixmarkstudio.com and inquiries submitted through the website.

1. Information You Provide

When you contact us or request a quote, we collect the information you submit. Depending on the form and your inquiry, this may include:

• Your name and email address
• An optional phone number
• Your business or organization name
• Your message and preferred contact method
• Project type, quantity, materials, dimensions, and requested completion date
• Artwork, logos, photographs, reference files, or other project information

Your email address is required so we can respond. A phone number is optional. Other required fields are marked on the applicable form.

Please provide only information relevant to your inquiry. Do not submit passwords, payment-card details, government identification numbers, medical records, or other highly sensitive information.

2. Information Collected Automatically

Our hosting, website, and security services may process technical information when you visit the website or submit a form. This may include your IP address, browser and device information, requested pages, referring website, access times, and security or diagnostic records.

We use technical information to operate the website, investigate problems, prevent spam and abuse, and protect website services.

3. How We Use Information

We use information as reasonably necessary to:

• Respond to questions and project inquiries
• Evaluate project feasibility and prepare quotes
• Discuss artwork, materials, scheduling, and project requirements
• Carry out agreed services and communicate about your project
• Maintain business records
• Operate, maintain, and secure the website
• Address disputes and meet applicable legal obligations

Submitting a contact or quote form does not subscribe you to a marketing mailing list.

4. Contact Forms and Quote Requests

Form submissions are stored in our website’s inquiry records and sent to a business email account used by Phoenix Mark Studio and DJ Phoenix Productions, LLC.

Related information may also be retained in email correspondence, project records, and backups.

Submitting a quote request does not place an order, create a customer account, or commit you to a purchase. The website does not currently provide online checkout or customer account registration.

5. Uploaded Artwork and Reference Files

We use uploaded files to understand your request, evaluate the proposed work, prepare a quote, and carry out an agreed project.

Uploaded files are stored on our website hosting system. Files uploaded through the website may be accessible to anyone who obtains their direct web address. Do not use the upload form to send confidential documents or sensitive personal information. If your project requires confidential materials, contact us before sending them so we can discuss an appropriate transfer method.

Providing artwork or project information for an inquiry does not, by itself, authorize us to publish your personal information or confidential project materials in our portfolio or marketing. We will seek permission before using identifiable customer project photographs or testimonials for those purposes.

6. Service Providers and Information Sharing

We do not sell or rent your personal information.

Information may be processed by service providers supporting website hosting, email delivery, security, file storage, backups, and other necessary business functions.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights, or investigate fraud, abuse, or security incidents.